Aug 19, 2025

Regarding points issues

Thank you very much for your continued patronage of KAPUKI.

Recently, a problem occurred while we were making changes to our point system on our online shop, resulting in some customers being awarded more points than they should have.
We sincerely apologize for the inconvenience and concern caused to our customers.

We are currently working on correcting the issue. As a result, affected customers may experience changes in the number of points they receive. We apologize for any inconvenience this may cause and thank you for your understanding.

We hope you will continue to support KAPUKI.

KAPUKI

Regarding product inventory

The products in our online shop are in stock with our physical stores.
Therefore, items may be out of stock after you place your order.
We apologize for any inconvenience this may cause and appreciate your understanding.

Regarding points issues

The products in our online shop are in stock with our physical stores. Therefore, items may be out of stock after you place your order. We apologize for any inconvenience this may cause and appreciate your understanding.

The products in our online shop are in stock with our physical stores.
Therefore, items may be out of stock after you place your order.
We apologize for any inconvenience this may cause and appreciate your understanding.