About the product
<Kimono/Yukata>
The following dimensions are available for ready-made size kimonos and yukatas. If you have any questions about your size, please feel free to contact us. At that time, it will be smoother if you can let us know your height, hip size, weight, etc.
We will make it according to your size. When ordering my size, please measure the following items by yourself and fill in the communication column before ordering.
The kimono can be adjusted to some extent by dressing, but a kimono tailored to your own size is by far easier to wear and will look beautiful. In addition to the basic size, we will adjust the degree of removal of the collar and the length of the sleeves according to your preference. In addition, we also accept tailoring of matching length (Tsukitake).
My size will be hand-stitched (Yukata 22,000 yen ~). You can enjoy the best comfort with sewing by skilled Japanese tailors.
For women, it is a way to make a kimono or yukata that can be worn without a dressing. We will make it according to your size. It's very easy to wear and you don't have to worry about losing your temper. Tailoring to the length will be hand-stitched (Yukata 22,000 yen ~).
In addition, the store owner's blog has been published on how we came to recommend the length tailoring. We hope that you will read it together.
For products made of silk material, you can either ask a specialized dry cleaning shop to do the cleaning, or we can take care of it for you, such as washing and removing stains at our store. Requests for care will be charged separately. Please contact us if you are interested.
<Denim Kimono>
<obi belt>
There are two types of shapes: leather type and obi type. The leather type is available in three sizes, S, M, and L, and the belt type is free size. In addition, we also accept tailoring by adding LL size and length as a special order. Please contact us if you are interested.
About orders and delivery
It depends on the product. It will be delivered by Yamato Transport.
Customers who purchase ¥100,000 or more including tax will receive free shipping.
About returns and exchanges
For normal products, we will accept returns, exchanges, or refunds if you contact us within 14 days of the arrival of the product, as long as it is unused.
Please note that we cannot accept returns, exchanges, or refunds for hygienic products such as masks and made-to-order products.
In the unlikely event that you receive a defective or wrong product, please contact us within 14 days of the arrival of the product and we will promptly exchange it. If we are unable to prepare the replacement product, we will issue a refund after confirming the return.
About payment
You can choose from the following payment methods.
<Credit card payment>
VISA, MASTER, AMERICAN EXPRESS, JCB
<Online payment>
Amazon Pay, Apple Pay, Google Pay, Shop Pay
The most common causes of payment errors are:
In addition, it is also possible that the environment of the browser or device you are using is affecting it. If the error persists, please contact us.
About membership registration
If you register with your mobile carrier's email, or depending on your anti-spam settings, you may not receive the email. If you do not receive the e-mail, please set your inbox so that you can receive e-mails from the address specified in advance.
Please allow the following domains (partial match or suffix match recommended).
@kapuki.jp
or @shopifyemail.com @shopify.com
【Setting method】
NTT Docomo "Receive List/Reject List Settings"
au "Receive list settings"
SoftBank "Receiving permission/rejection setting"