Cancellation Policy

[In-stock items]
We will accept returns, exchanges, and refunds only if the product is unused and you contact us within 3 days of receiving the product.

[Custom-made products, made-to-order products, and hygiene products]
We regret that we are unable to accept returns, exchanges or refunds for reasons of customer convenience.

In the unlikely event that you receive a defective or incorrect product, we will promptly exchange it if you contact us within 3 days of receiving the product.

If we are unable to provide an exchange item, we will refund your money after confirming the return.

Regarding product inventory

The products in our online shop are in stock with our physical stores.
Therefore, items may be out of stock after you place your order.
We apologize for any inconvenience this may cause and appreciate your understanding.

Cancellation Policy

The products in our online shop are in stock with our physical stores. Therefore, items may be out of stock after you place your order. We apologize for any inconvenience this may cause and appreciate your understanding.

The products in our online shop are in stock with our physical stores.
Therefore, items may be out of stock after you place your order.
We apologize for any inconvenience this may cause and appreciate your understanding.