Legal Notice
- distributor
- KAPUKI Co., Ltd.
- Representative responsible person
- Koshizuka Reiko
- location
- 1-25-1 Aobadai, Meguro-ku, Tokyo
- telephone number
- 03-5724-3779
- email address
- info@kapuki.jp
- Selling price
- Displayed for each product. All displayed prices include consumption tax.
- Necessary charges other than product price
- Depending on the product, it may take a tailoring fee. In addition, a separate shipping fee will be charged. The shipping fee varies depending on the size of the package, but it ranges from 400 yen to 1,500 yen. Customers who purchase ¥100,000 or more including tax will receive free shipping.
- payment method
- Credit card payment and online payment are available. Credit card payment and online payment will be confirmed at the time of product order.
- Product delivery time
- After receiving your order, we will ship the regular products within 3 business days (excluding year-end and New Year holidays). Please check the description column of each product for the delivery date for ordered products and reserved products.
- Returns/Exchanges
- For normal products, we will accept returns, exchanges, or refunds if you contact us within 14 days of the arrival of the product, as long as it is unused.
Please note that we cannot accept returns, exchanges, or refunds for hygienic products such as masks and made-to-order products.
In the unlikely event that you receive a defective or wrong product, please contact us within 14 days of the arrival of the product and we will promptly exchange it. If we are unable to prepare the replacement product, we will issue a refund after confirming the return.