Tsumugi Stripe: Second Hand

[In-stock items]
We will accept returns, exchanges, and refunds only if the product is unused and you contact us within 3 days of receiving the product.

[Custom-made products, made-to-order products, and hygiene products]
We regret that we are unable to accept returns, exchanges or refunds for reasons of customer convenience.

In the unlikely event that you receive a defective or incorrect product, we will promptly exchange it if you contact us within 3 days of receiving the product.

If we are unable to provide an exchange item, we will refund your money after confirming the return.